Customer Support

We consider the satisfaction of our customers as our sole responsibility and the KrogerFeedback always invite customers to get in touch with us for any kind of questions, feedback, review or suggestions. Please use the contact details to directly talk to the live person.

By Phone: Call 1-800-KRO-GERS (1-800-576-4377)
By Email: Send us a message by clicking here

Customer Service Hours of Operation

Monday through Friday, 8:00 AM to midnight EST
Saturday and Sunday, 8:00 AM to 9:30 PM EST


KrogerFeedback Customer Service Helpline Numbers:

We have created a dedicated customer helpline based on the issues faced by our customers.

  • Inquiries about My Prescriptions services, please contact: 1-855-489-2502
  • Gift card balance or order status inquiries, please call: 1-800-576-4377
  • Questions about an online floral order, contact: 1-866-520-0356
  • Inquiries about i-wireless products or services, directly contact: 1-866-594-3644
  • Questions related to Prepaid Debit Cards, use this toll free number: 1-866-265-8419
  • Questions concerning Rewards Debit Cards, please call: 1-877-300-7797
  • Questions for Coinstar, get in touch with us at 1-800-928-2274